Privacy Policy

Introduction

Basotel Hospitality (“we,” “our,” or “us”) is committed to protecting the privacy and security of our guests, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, including through our website, social media channels, and other services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, contact details (email, phone number, address), date of birth, gender, and other details you provide when booking or inquiring about our services.
Transactional Information: Information about your reservations, stays, services used, and purchases.
Technical Data: IP addresses, browser type, device identifiers, and information collected through cookies and similar technologies.
Third-Party Data: Information from our affiliates, business partners, and other third parties.
How We Use Your Information

Your personal information may be used for the following purposes:

To provide and manage your reservations and services.
To communicate with you regarding your bookings, offers, and promotions.
To improve our website, services, and customer experience.
To comply with legal obligations and protect our rights and the rights of others.
Sharing Your Information

We may share your information with:

Affiliates and Partners: Our subsidiaries, joint ventures, and service providers involved in delivering our services to you.
Legal Authorities: If required by law or necessary to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict our processing of your data under certain circumstances. Please contact us to exercise these rights.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Basotel Hospitality
Email: info@basotel.com